Privacy Policy

This Privacy Policy describes how Moodhu Local Private Limited (“Moodhu Local,” “we,” “us,” or “our”) collects, uses, stores, and protects your personal information when you visit moodhu.mv or use our booking and related services. By accessing or using moodhu.mv, you consent to the collection and use of information in accordance with this policy.

Information We Collect
  1. Personal Information – When you register, make a booking, or communicate with us, we may collect personal information, including:
    • Full name
    • Mobile phone number
    • Email address
    • National ID card or Work Permit copy
    • Passport details (where applicable)
    • Payment method details (processed by third-party gateways)
  1. Booking and Travel Data – We collect:
    • Reservation details (travel dates, guest names)
    • Resort preferences
    • Communication records related to your bookings
  1. Technical Information – When you use the website, we may automatically collect:
    • IP address
    • Device and browser type
    • Cookies and usage logs
    • Website interaction behavior (clicks, pages visited)
How We Use Your Information
  1. To create and manage your user account on moodhu.mv.
  2. To process your reservations, including payment handling and resort confirmations.
  3. To communicate booking status, updates, and offers related to your purchases.
  4. To enforce eligibility rules and verify user identity.
  5. To improve our website functionality and customer experience.
  6. To comply with legal obligations and prevent fraudulent transactions.
Sharing of Information
  1. We may share relevant information with:
    • Partner resorts and service providers for booking fulfillment
    • Payment gateways (e.g., Bank of Maldives) to process payments
    • Government authorities if legally required to do so
  1. We do not sell, rent, or trade your personal data to third parties for marketing purposes.
Data Security
  1. We implement industry-standard security measures to protect your information, including encrypted communications and restricted system access.
  2. Payment information is not stored on our servers and is securely handled by our third-party payment gateway provider.
Cookies
  1. Our website uses cookies to:
    • Maintain session logins
    • Track user interactions to improve performance
    • Remember your preferences
  1. You may disable cookies via your browser settings, though this may affect website functionality.
Data Retention
  1. We retain your data only for as long as necessary to fulfill the purposes outlined in this policy, including legal or reporting obligations.
Your Rights
  1. You may:
    • Request a copy of the personal information we hold about you
    • Request corrections or updates to your data
    • Request deletion of your data, where legally permitted
  1. To exercise these rights, contact us via the details provided below.
Changes to This Policy
  1. We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page and are effective immediately upon posting.
Contact Information
  1. For any questions or concerns regarding this Privacy Policy, please contact:

Moodhu Local Private Limited
Email: reservation@moodhu.mv
Phone: +960 7987793, + 960 7907795